Transforming Financial Services Through AI Innovation

Building AI-powered products that solve real problems in compliance, customer retention, and operational efficiency. From predictive models that save millions to automation systems that scale without adding headcount, I deliver measurable business impact through smart technology.

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Jim Odom

AI Product Portfolio

Four detailed case studies showing how I approach real fintech problems: adaptive compliance, predictive retention, AI-powered routing, and behavioral segmentation.

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Enterprise Track Record

15+ years building AI products at Amazon, USAA, LoanCare, and ServiceMac. Led teams delivering $38M revenue lift, $12M cost savings, and 5.2x ROI on compliance platforms.

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AI/ML Capabilities

Hands-on expertise with Python, ML frameworks, NLP, and MLOps. I don't just define products—I can validate technical approaches, write proof-of-concepts, and speak the language of data scientists.

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Speaking & Insights

Available for conferences, podcasts, and workshops on AI in fintech, product strategy, automation, and building high-performing product teams.

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My Mission

I believe AI should solve real business problems—not just be impressive technology. In financial services, that means building products that prevent violations before they happen, retain customers before they churn, and optimize operations without sacrificing human judgment. The best AI products feel invisible to users but transform outcomes for businesses.

What I Deliver

Products that balance innovation with risk management, speed with compliance, and automation with human oversight

Measurable Business Impact

Every product decision ties to KPIs. I've delivered $38M revenue increases, $12M cost reductions, and 5.2x ROI improvements because I design for outcomes, not features.

Risk-Aware Innovation

Fintech requires balancing speed with caution. I know how to move fast without breaking compliance, how to innovate within regulatory constraints, and when to push boundaries vs. play it safe.

Cross-Functional Leadership

I'm the translator between data scientists, engineers, compliance officers, and executives. I speak all their languages and align them toward common goals without getting lost in politics.

Companies I've Built Products For

Leading AI/ML product initiatives at Fortune 500 financial services companies

Amazon USAA LoanCare ServiceMac

Results That Matter

Track record of delivering high-impact AI products in financial services

$38M
Incremental Revenue
AI segmentation engine for Amazon Prime Day offers
$12M
Cost Savings (Year 1)
ML churn prediction model at USAA
5.2x
Return on Investment
AI-driven compliance monitoring platform at ServiceMac
18pp
Conversion Lift
Predictive payoff-propensity model at LoanCare
22%
Efficiency Gain
Real-time NLP routing in Amazon Connect
40%
Engagement Increase
Digital financial-readiness tools for 5M members at USAA

Ready to Build AI Products That Drive Real Business Impact?

Whether you're building compliance platforms, customer retention systems, or operational automation—let's talk about how to approach the problem differently.

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